Our Product
Scheduling and
Optimization
Scheduling and Optimization
Our AI-based scheduling and optimization algorithm ensures that the best technician is available for a service at the least cost. It makes informed decisions by weighing capacity, resource management, budget, commitments/SLAs, distance to cover and other parameters to dispatch the best suited resource. The process occurs with minimal human intervention with only exceptional cases sent to the back-office. Our solution helps meet customer expectations for service delivery by:
- Optimized utilization of technicians
- Reduced cost of field service operations (e.g., fewer dispatchers and call center calls, higher first-time fix)
- Reduced customer and employee churn
- Real-time optimization based on business constraints
- Overriding capabilities for on-demand requests
- Live status updates and real-time alerts
Contact Us
Connect with us for powerful custom
software solutions.
Our team at Techpro Compsoft is ready to help.
We ensure every step is handled with precision and care.
Let’s create a solution that transforms your operations and
supports your long-term success.
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